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Your consultation, in full transparency
Who will handle my request?
Once the questionnaire is complete, a general practitioner accepts your consultation after reviewing your medical file. If necessary, they can issue a medical document accepted in pharmacies, containing your treatment, or prescribe additional tests.
How quickly does the doctor respond?
The average waiting time observed for a consultation is under 35 minutes. As soon as you have finalised your request and completed the medical questionnaire, an available general practitioner quickly reviews your file. The teleconsultation then begins immediately.
How long will the exchange last?
The questionnaire allows the doctor handling your request to obtain information about your health and to establish a diagnosis. Once the doctor has reviewed your information, they will immediately start an exchange by instant messaging.

Medical questionnaire
Inspired by millions of in-person consultations, the questionnaire the patient completes is an essential first step that allows the doctor to establish a precise medical diagnosis.


Diagnosis
Based on your answers, the doctor reviews your request and talks with you directly by video call and/or instant messaging, then establishes a diagnosis.


Prescription
At the end of your consultation, the doctor sends you a medical document available in your personal space, letting you collect your treatment at the pharmacy without having to print it.
They talk about us





Our commitments

Quality medical care
Since 2019, Feeli's partner doctors, registered with the Ordre des Médecins in France, are trained in teleconsultation. They are committed to guaranteeing optimal quality and continuity of care. Alongside in-person consultations, Feeli helps improve access to healthcare.

Your personal data, secured
Your data is hosted by a provider certified HDS and protected in accordance with the GDPR and French law. All exchanges with the doctor are fully covered by medical confidentiality.

A customer service committed to you
With an average response time under 30 minutes, our support team is available 7 days a week, 10am to 7pm, by phone or email, to assist you and guarantee a smooth, stress-free experience.
Consulting an emergency dermatologist with Feeli
Booking an appointment with a dermatologist is something that needs preparing and planning ahead, as these specialists are in high demand and it is often necessary to book well in advance. Seeing this skin specialist regularly is the best way to take care of your skin and avoid any potential problems. However, some situations may require an appointment with an emergency dermatologist. Feeli guarantees care within 24 hours for people who want fast treatment. This does not apply to dermatological emergencies that could lead to serious complications and require immediate medical intervention. In that case, you should go to hospital or contact the emergency services (call 15 for the SAMU or 18 for the fire brigade in France, or 112 across the EU).Need to see a dermatologist quickly?
Teleconsultation is a suitable solution in the event of a dermatological emergency. The skin is a fragile organ exposed to many hazards and facing multiple changes: stress, hormones, sun exposure, accidents... all affect the health of the skin and can damage it. Consulting an online dermatologist is the fastest and most effective way to get an urgent medical opinion without having to travel. Thanks to online consultation, it is possible to speak with a skin specialist early in the morning or late in the evening. They analyse the symptoms to make an urgent diagnosis and take the right decisions. Consulting a dermatologist online simplifies the care pathway, which matters a great deal in the case of skin emergencies or skin conditions. Appointments are quick, flexible and avoid queues — precious time when you need a diagnosis and treatment that brings fast relief.What is a dermatological emergency?
Consulting an emergency dermatologist is necessary to prevent the risk of complications and get quick answers in cases of skin emergencies. This skin specialist can be consulted urgently in many situations. Skin rashes, significant pain caused by burns, or the rapid appearance of an abnormal mole can all be reasons for a quick consultation. Severe skin burns or sunburn may require an emergency consultation. Skin problems that fall under dermatological emergencies also include inflammatory or bullous dermatoses, and bacterial, fungal or viral infections. In some cases, it is best not to wait, as serious complications or after-effects could occur if the patient delays seeing an emergency dermatologist. Acne is one of the leading reasons for urgent dermatology consultations, as the visible physical changes to the skin can cause psychological distress. Hormones and sun exposure are often responsible for these breakouts, caused by excess sebum production from the sebaceous glands on the face, chest or back. Consult an online dermatologist on Feeli at any time, within 24 hours and without an appointment.Why trust Feeli to consult an emergency dermatologist?
Through online consultation, Feeli lets you quickly and easily find a dermatologist without a prior appointment — a valuable feature in an emergency! Given that waiting times to see a dermatologist in France can run to several months, online consultation stands out as a genuine solution! No need to wait several weeks to be reassured and find relief. Your prescription and treatment are delivered online, in digital format, within just 24 hours. There's no need to travel either — a simple connection via a computer, tablet or smartphone is enough to benefit from an online dermatologist's advice. Exchanging with an online dermatologist on Feeli also means ensuring the security of your data, which is encrypted and remains the property of the patient. If a skin problem concerns you or seems serious, consult an emergency dermatologist.© 2026 Feeli™ All rights reserved.









