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Your consultation, in full transparency
Who will handle my request?
Once the questionnaire is complete, a general practitioner accepts your consultation after reviewing your medical file. If necessary, they can issue a medical document accepted in pharmacies, containing your treatment, or prescribe additional tests.
How quickly does the doctor respond?
The average waiting time observed for a consultation is under 35 minutes. As soon as you have finalised your request and completed the medical questionnaire, an available general practitioner quickly reviews your file. The teleconsultation then begins immediately.
How long will the exchange last?
The questionnaire allows the doctor handling your request to obtain information about your health and to establish a diagnosis. Once the doctor has reviewed your information, they will immediately start an exchange by instant messaging.

Medical questionnaire
Inspired by millions of in-person consultations, the questionnaire the patient completes is an essential first step that allows the doctor to establish a precise medical diagnosis.


Diagnosis
Based on your answers, the doctor reviews your request and talks with you directly by video call and/or instant messaging, then establishes a diagnosis.


Prescription
At the end of your consultation, the doctor sends you a medical document available in your personal space, letting you collect your treatment at the pharmacy without having to print it.
They talk about us





Our commitments

Quality medical care
Since 2019, Feeli's partner doctors, registered with the Ordre des Médecins in France, are trained in teleconsultation. They are committed to guaranteeing optimal quality and continuity of care. Alongside in-person consultations, Feeli helps improve access to healthcare.

Your personal data, secured
Your data is hosted by a provider certified HDS and protected in accordance with the GDPR and French law. All exchanges with the doctor are fully covered by medical confidentiality.

A customer service committed to you
With an average response time under 30 minutes, our support team is available 7 days a week, 10am to 7pm, by phone or email, to assist you and guarantee a smooth, stress-free experience.
What is an on-call doctor?
An on-call doctor is a healthcare professional designated to ensure continuity of care outside the usual opening hours of medical practices. They may step in during evenings, at weekends, and on public holidays, offering a fast solution for medical emergencies. As well as guaranteeing immediate follow-up for patients awaiting care, the on-call doctor must be able to assess and stabilise the condition of patients in an emergency situation. They can then refer patients to specialist services if necessary. On-call doctors therefore help reduce waiting times and prevent critical situations from worsening due to delayed treatment. Scientific studies also demonstrate the positive impact of on-call medical care, which, by providing rapid access to treatment, in turn reduces patient morbidity and mortality. In addition, the on-call doctor works closely with other health services and also promotes multidisciplinary care. This coordination, which is crucial to the quality of the healthcare system in France, is based on scientifically validated protocols. If needed, Feeli also offers medical teleconsultations without an appointment, which is particularly useful for urgent but non-life-threatening situations or to get a quick consultation. With Feeli, you have access to a general practitioner in under 2 hours, or a specialist, such as a dermatologist, within 24 hours.How do I find an on-call doctor near me?
If you are looking for an on-call doctor nearby or a medical practice near you, Feeli is an excellent option, since it offers consultations with doctors and specialists 24/7. Patients can therefore consult a healthcare professional at any time, particularly in the case of a non-life-threatening emergency. However, if you need an in-person consultation, particularly when the situation requires a procedure or a physical examination, other solutions are available to you. Firstly, a number of specialised digital tools can help you quickly identify an on-call doctor nearby. These include geolocation apps (Google Maps) and medical directories (Ordre des médecins, Assurance Maladie). These tools provide real-time updates on practitioners' availability, as well as the ability to precisely locate healthcare professionals on duty. Patients can filter their searches by geographical location, as well as by the type of emergency and the medical specialty required. If needed, teleconsultation with Feeli lets you consult a doctor remotely in under 2 hours.How do I find an on-call doctor today, near me?
To find an on-call doctor the same day, it is advisable to check real-time availability using geolocation tools. Some digital platforms also make this search easier by letting patients filter results by time and geographical proximity. However, if your search is unsuccessful, online consultation with Feeli is an excellent alternative. Available 24/7, Feeli offers teleconsultations without an appointment with doctors and specialists. This remote option is particularly well suited to people wanting quick medical advice. Thanks to a secure and intuitive interface, Feeli lets patients consult a doctor in real time without having to travel. In short, by enabling immediate consultation even outside traditional hours, Feeli helps improve emergency management and reduce the morbidity rates associated with delayed treatment.AMUAC on-call doctor, 7 days a week, no appointment needed: overview
The AMUAC model (Accès Médical Urgent et Accès Continu — Urgent Medical Access and Continuous Access) offers on-call medical care available 7 days a week in Clermont-Ferrand, with no prior appointment required. AMUAC stands out for its innovative organisation and a system designed to respond to emergencies on a continuous basis. By guaranteeing a rapid response, even outside traditional hours, AMUAC helps improve the healthcare system. The benefits of AMUAC include:1• Shorter response times;
• Better coordination and continuity of treatment;
• Flexible access.
In addition to this solution, patients can consult a doctor without an appointment at any time with Feeli, available in under 2 hours.
On-call doctor phone number
If you need to see a doctor outside normal opening hours, the first number to call is 116 117. Available outside practice opening hours, particularly at weekends, at night and on public holidays, this number puts you in touch with a call operator who takes your address and directs you to the nearest on-call doctor. Other emergency numbers are also important to know:• 15: SAMU (Emergency Medical Aid Service);
• 18: Fire brigade;
• 112: European emergency number;
• 114: Number for deaf and hard-of-hearing people, accessible 24/7 by video call, chat, SMS or fax. Finally, if you are looking for a doctor who is taking on new patients, Feeli offers an effective alternative that requires no travel. Our doctors and specialists do indeed accept consultations with new patients.
How do I find an on-call doctor in Le Havre?
In Le Havre, several services make urgent consultations easier outside normal hours:1• Service d'Accès aux Soins (SAS — Care Access Service): Available 24/7, the SAS directs patients in case of urgent need. By dialling 15, you will be put through to the SAMU or the SAS de l'Estuaire de Seine depending on your needs;
2• Pharmacie de la Vallée: This pharmacy, located at 55 rue de la Vallée, offers teleconsultations without an appointment with general practitioners. To see a specialist, you will need to book an appointment by phone;
3• Consult an online doctor with Feeli: Feeli offers teleconsultations without an appointment, accessible 24/7.
Finally, it is important to distinguish between life-threatening emergencies, which require a call to the SAMU (15), and situations that instead call for a quick consultation.
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