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Your consultation, in full transparency

Who will handle my request?

Once the questionnaire is complete, a general practitioner accepts your consultation after reviewing your medical file. If necessary, they can issue a medical document accepted in pharmacies, containing your treatment, or prescribe additional tests.

How quickly does the doctor respond?

The average waiting time observed for a consultation is under 35 minutes. As soon as you have finalised your request and completed the medical questionnaire, an available general practitioner quickly reviews your file. The teleconsultation then begins immediately.

How long will the exchange last?

The questionnaire allows the doctor handling your request to obtain information about your health and to establish a diagnosis. Once the doctor has reviewed your information, they will immediately start an exchange by instant messaging.

How does it work?Feeli, fast medical teleconsultation, reliable and secure.
how it works
1

Medical questionnaire

Inspired by millions of in-person consultations, the questionnaire the patient completes is an essential first step that allows the doctor to establish a precise medical diagnosis.

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Diagnosis

Based on your answers, the doctor reviews your request and talks with you directly by video call and/or instant messaging, then establishes a diagnosis.

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3

Prescription

At the end of your consultation, the doctor sends you a medical document available in your personal space, letting you collect your treatment at the pharmacy without having to print it.

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Our commitments

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Quality medical care

Since 2019, Feeli's partner doctors, registered with the Ordre des Médecins in France, are trained in teleconsultation. They are committed to guaranteeing optimal quality and continuity of care. Alongside in-person consultations, Feeli helps improve access to healthcare.

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Your personal data, secured

Your data is hosted by a provider certified HDS and protected in accordance with the GDPR and French law. All exchanges with the doctor are fully covered by medical confidentiality.

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A customer service committed to you

With an average response time under 30 minutes, our support team is available 7 days a week, 10am to 7pm, by phone or email, to assist you and guarantee a smooth, stress-free experience.

Sinusitis

Sinusitis is a relatively common condition, often associated with the winter period. Suffering from sinusitis in winter is far from rare. This inflammation of the sinuses can be very painful. Consulting a doctor allows you to receive treatment tailored to the type of sinusitis and to your individual case.

Sinusitis: recognising the symptoms

The sinuses are nasal cavities present within the bones of the face and skull. These cavities are lined with a mucous membrane and are located symmetrically on either side of the face. There are several sinuses, located in different parts of the face: the frontal sinuses are beneath the forehead, the maxillary sinuses are beneath the cheekbones, the sphenoid sinuses are behind the eyes and the ethmoid sinuses are located between the two eyes. Each of these sinuses is connected to the nasal passages. Sinusitis is an inflammation of the sinuses; it can be an acute complication of rhinopharyngitis, of allergic rhinitis, or even of a dental abscess. People sensitive to the chlorine found in swimming pools can be irritated by these products and develop sinusitis. Pollution and smoking can also trigger sinusitis. Sinusitis can be recognised by the symptoms it causes. Nasal congestion, a blocked or runny nose are common. It is not unusual for inflammation of the sinuses to cause facial pressure, or pain around the cheekbones in the case of maxillary sinusitis. Sufferers may swallow their secretions and experience blocked ears. Frontal sinusitis tends to cause pain above one eye. Pain felt behind an eye is typical of sphenoid sinusitis, while ethmoid sinusitis produces pain closer to the bridge of the nose and the temples. Fatigue or a general feeling of being unwell can accompany these symptoms. Sinusitis can also cause headaches as well as a mild fever. Sinusitis can be acute or chronic. Acute sinusitis is generally due to a viral infection, developing after the sinuses become blocked. A cold, for example, can lead to sinusitis, and allergies or any infection that blocks the sinuses can trigger it. Sinusitis is described as chronic when it lasts more than 3 months. Consulting a doctor helps you better understand the cause of the sinusitis and treat it properly. In rare cases, sinusitis can lead to complications.

Getting quick access to a medical consultation for sinusitis

Consulting a doctor allows you to receive the right diagnosis and plan the measures needed to clear up the sinusitis, or to ease the symptoms in the case of chronic sinusitis. Certain signs call for particular monitoring, such as abnormal vision, swelling around the eyes or a change in level of consciousness. GPs do not always prescribe antibiotics, since most cases of sinusitis are viral or allergic in origin. Consulting a doctor helps avoid complications with sinusitis, and is also a good way to ease the pain without making mistakes through self-medication. Feeli offers a way to access a consultation with a general practitioner without delay. Connect with healthcare professionals without an appointment with a simple click on the Feeli website. The process is simplified so that patients can get treated quickly.

Using Feeli to treat sinusitis: the benefits

Feeli lets you benefit from medical support without having to travel. You can also use Feeli for a medical consultation for your child or a member of your family in the case of sinusitis. Using Feeli's services through online consultation means benefiting from many advantages. All patients, wherever they live, can access a doctor's services anywhere in France. Sinus inflammation, pain around the cheekbones, behind the eyes or a headache — with Feeli there's no need to book an appointment to get a consultation. As soon as you're logged in to your user area on feeli.io, a medical questionnaire will be provided and your answers will guide your care. The general practitioner in charge of your medical file can quickly assess the situation, establish a diagnosis and offer you a suitable treatment, delivered directly to your user area in the form of a prescription. As soon as the consultation ends, the digital prescription is available in your account and can be used in this format at the pharmacy. Get your treatment and start treating your sinusitis without delay.
FEELI is not an emergency service. In case of emergency, call 15 (SAMU, France) or 112, the European emergency number.